CALIPER: Ordering Assessments and Reports FAQs

Click Order a Report to request an assessment and report for someone who has not taken the assessment (likely a job candidate), to request a report alone for someone who has taken the assessment (likely an employee), or to request an assessment alone for evaluation within the Client Portal without a report.

It might help to represent the process with a flowchart:

See the article Administering Proctored Assessments for more information on Proctored Assessments and Not Proctored Assessments.

The assessee is the person taking the assessment. It can be a job applicant or a current employee (for developmental purposes).

Click Order a Report on the upper left of the Dashboard screen, or the upper right of the View Reports screen. On the subsequent Order Reports screen, fill in the mandatory fields and click Place Order.

An email with a link to the assessment is automatically sent to the assessee when a remote assessment is set up and the order is placed. In short, the Portal keeps track of an assessee's e-mail, so if you are testing an existing employee, simply type his or her name into the Assessees field and click Place Order on the Order Reports screen. The link will be sent to the corresponding e-mail address so the person can take the assessment remotely.

If for any reason the assessee does not receive the link, it can be resent.

1. Navigate to the View Reports screen and find the individual who has not received the link.
2. Click the caret at the left of that individual's row, and select Resend email to assessee from the drop-down list. The Resend Link dialog appears.
3. Use the Resend Link dialog to resend the assessment link to the same email address or enter to a different email address.

To order an assessment in a language other your Caliper Portal's default language, you will have to create a new assessee. In the New Assessee dialog, just beneath the Email field, is a Language drop-down field. The language of the assessment defaults to the language associated with the language selected for your Caliper Portal. Click on this field, then scroll to and select the language you would like for the test from this field.

See the article Assessing in Another Language for detailed information.

This is because the Show Pending Assessments checkbox on the View Reports screen is selected.

To see not-yet-completed assessments on the View Reports screen, select the Show Pending Assessments checkbox in the top left portion of the View Reports screen.

Also, the Dashboard only displays the most recent reports—no pending or completed assessments.